On-demand public transit service within the City of Hollister

What is County Express On-Demand?

This is an on-demand, shared-ride, public transit service within the City of Hollister. Riders can book a trip through our app or call dispatch and ride in our ADA-accessible vehicles with our trained drivers at a fraction of the cost of traditional rideshare apps. From home to work to the store, or anywhere in between, GO County Express!

How does it work?

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Book Your Ride

Use the mobile app or call dispatch at (831) 636-4161 up to 1 hour in advance.

 

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Get Picked Up

An estimated pick-up window will be provided. Travel by yourself or up to a group of four.

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Pay Your Fare

Pay your driver via cash or Token Transit App.
See Fares below.

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Enjoy Your Trip

Our service will take you anywhere within the City of Hollister. See Service Map.

How much does it cost?

General
Adults (18-64)

$1.00

One-way
Discounted
– Youth (5-17)
– Seniors (65+)
– Persons with Disabilities

$0.75

One-way
Children
Age 4 and under,
with paying passenger

FREE

Book a Ride

Download the Mobile App

Download on the App StoreGet it on Google Play

Service Hours

Monday – Friday
6:00 a.m. – 6:00 p.m.

Frequently Asked Questions

What is County Express On-Demand?

It is on-demand transit service within the City of Hollister in ADA-accessible vehicles.

Can I hop on at any time?

No, all trips require a reservation. You may book up to 1 hour in advance using the County Express On-Demand app (iPhone or Android) or by calling dispatch at (831) 636-4161. An estimated pick-up window will be provided.

Services hours are Monday through Friday 6:00 a.m. – 6:00 p.m.

How do I pay for my ride?

Pay cash to your driver at pick-up or use the Token Transit app for electronic fares. Drivers do not make change.

Can I travel with my spouse or a friend?

Yes, however, each person will need to pay their own fare.

When should I book my trip?

Book your trip up to 1 hour in advance using the County Express On-Demand app (iPhone or Android) or by calling dispatch at (831) 636-4161. An estimated pick-up window will be provided.

Services hours are Monday through Friday 6:00 a.m. – 6:00 p.m.

How do I use County Express On-Demand for my appointments?

When booking your trip, select “Arrive By” and enter the time you want to arrive at your appointment. The app will schedule an estimated time window for your pick up.

Please note pick-up windows may change depending on traffic conditions and availability. We advised passengers plan to be at their pick-up location at least five minutes ahead of the scheduled pick-up window so they can be ready to board.

How does the County Express On-Demand App function?

See below for screenshots of the app available from the App Store (iPhone) or Google Play (Android).

County Express On-Demand App Login ScreenCounty Express On-Demand App MapCounty Express On-Demand App Screenshot RouteCounty Express On-Demand App Screenshot Route DetailsCounty Express On-Demand App Screenshot Route Map your Destination

If you need help using the app, call our dispatch at (831) 636-4161.

Why did my pick-up window change?

Pick-up windows may change depending on traffic conditions and availability. The time window you receive is an estimate and based on availability.

Service Map

Go County Express Service Map Hollister
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